| Issue ID | 1477247 |
| Internal NHTSA # | 11104186 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E300 |
| Model Year | 2017 |
| File date | 01/02/18 |
| Component | FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SU |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 mercedes-benz e300. The contact stated that the active braking assist driving assistance package activated several times without warning while driving over bridges. The failure caused the vehicle to stop abruptly several times. The dealer (mercedes-benz of athens, 4735 atlanta highway, bldg. A, athens, ga 30606, (706) 549-6585) was notified, but could not duplicate the failure because failure site is in bluffton, s. C. The failure continued to occur. The vehicle was then taken to mercedes-benz of hilton head (155 fording island rd, bluffton, sc 29910, (843) 815-0300). The associates from the dealer test drove the vehicle while one of them recorded a video of the system engaging. The second dealer indicated that a form would need to be signed to deactivate the system; however, the contact wanted to ensure that the system functioned properly. A technician was sent from the manufacturer who indicated that the active braking assist driving assistance package detected an obstacle and was engaging when there was no obstacle. The manufacturer provided no remedy and stated that the system was performing as designed. The failure mileage was not available. *tt |
| Vehicle Mileage at Failure | |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | BLUFFTON, SC |
| VIN pattern | WDDZF4JBXHAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MERCEDES-BENZ OF ATHENS |
| Dealer's telephone number | 706-549-6585 |
| Dealer's city | ATHENS |
| Dealer's state code | GA |
| Dealer's ZIP code | 30606 |